Terms of Service

These Terms of Service (“Terms”) govern your use of LayPattern, a web application operated by LayPattern AS (“we”, “us”). By creating an account or using the service you agree to these Terms.

1. The service

LayPattern lets you map a room and generate laying patterns, cut lists, material estimates, and cost estimates for floors and ceilings. All output is a planning aid intended to help you prepare — it is not a professional survey, engineering document, or guarantee of any result.

2. No warranty on measurements & estimates

Dimensions, piece counts, cut lists, waste percentages, quantities, and cost estimates are generated automatically from the information you enter and may be inaccurate or incomplete. You are solely responsible for verifying every measurement and quantity before cutting material, placing an order, or beginning work. Always measure your actual room and materials, and buy appropriate extra material for waste.

The Service does not replace the fitting instructions supplied with your flooring, underlay, ceiling boards, or any other product. Where this Service and a manufacturer’s instructions differ, the manufacturer’s instructions take precedence. That includes expansion gaps, laying direction, joint offsets, substrate preparation, acclimatisation and humidity, and suitability for underfloor heating or wet rooms. Following the Service’s output does not satisfy any obligation you have to follow those instructions, and may affect your product warranty if it conflicts with them.

3. Limitation of liability

To the maximum extent permitted by law, LayPattern AS is not liable for any indirect, incidental, or consequential loss arising from your use of LayPattern — including wasted or wrongly-cut material, over- or under-ordering, labour costs, or project delays — nor for loss arising from a failure to verify measurements on site as section 2 requires. The service is provided “as is” and “as available” without warranties of any kind. Where LayPattern AS is liable to you for direct loss, that liability is limited in total to the amount you have paid for the Service in the twelve months before the claim arose. Nothing in these Terms shall limit or exclude any statutory rights you may hold as a consumer that cannot be lawfully limited.

4. Accounts

• You must provide accurate information and keep your login credentials secure.
• You are responsible for activity under your account.
• You must be able to form a binding contract to purchase paid plans or credits.

5. Plans, credits & payment

Free accounts include limited functionality. DIY accounts purchase project credits; each credit is consumed as described in the app at the time of purchase. Pro is a recurring subscription. Prices are shown before purchase. Checkout, payment processing and order fulfilment are conducted by our Merchant of Record, Paddle. When you make a purchase, the legal contract for that financial transaction is formed between you and Paddle, and is strictly governed by Paddle's Buyer Terms and Conditions. Refunds are governed by our Refund Policy.

6. Acceptable use

• Do not misuse, disrupt, or attempt to gain unauthorised access to the service.
• Do not resell or redistribute the service without our written permission.

7. Your content

You retain ownership of the room designs and project data you create. You grant us the limited right to store and process that data to operate the service. You can export or delete your data as described in our Privacy Policy.

8. Customer data & the Data Processing Agreement

If you use LayPattern Pro to store information about your own customers, you are the data controller for that information and we are your processor. Our Data Processing Agreement then applies and forms part of these Terms, from the moment you first enter such information. A team admin is asked to accept it in the app, and the accepted version is recorded against your organisation; that record is evidence of the agreement, not the thing that brings it into force.

This section does not apply to your own account data — your email address, your subscription — where we are the controller. See the Privacy Policy.

9. Changes & termination

We may update these Terms; material changes will require you to accept the new version before continuing. We may suspend or terminate accounts that violate these Terms. You may stop using the service and delete your account at any time. If we terminate your account without cause, you are entitled to a pro-rata refund of any pass still running and of any unused credits you have paid for; termination for a breach of these Terms carries no refund.

10. Governing law

These Terms are governed by the laws of Norway, and disputes are subject to the competent courts there, unless mandatory consumer-protection law provides otherwise.

11. Contact

Questions about these Terms: Use the contact form and we’ll get back to you.